Made with Passion, Delivered with Care.
At FeenyxShop, we offer a 7-day refund policy for custom-made jerseys that are defective or incorrect due to an error on our part. Please ensure your order details are correct before placing your order, as customized items are not eligible for a refund unless there is a manufacturing issue.
To request a refund, please contact our customer support team within 7 days of receiving your order. Make sure to include your order number and a brief description of the issue, and we’ll guide you through the process.
Since our jerseys are custom-made, we cannot offer exchanges for a different size or design unless there’s an error on our part. Please double-check your order before finalizing it. If there’s an issue with your order, reach out to us for assistance.
After your order is placed, it typically takes 3-5 business days to process. Delivery times vary based on your location, with domestic orders taking 5-7 business days and international orders taking up to 15 business days.
Yes! Once your order has been shipped, we will send you a tracking number via email. You can use this tracking number to follow your package’s progress until it arrives at your doorstep.
Yes, we offer international shipping. Delivery times and costs will vary depending on your location. You can calculate shipping fees during checkout.
Shipping costs depend on your location and the size of your order. We offer standard and expedited shipping options. You can view the exact shipping cost during the checkout process before confirming your order.
We may offer free standard shipping on orders over 150,000 Naira within Nigeria. For international orders, free shipping may apply based on promotions, so be sure to check our website or sign up for our newsletter to stay informed.
If you need to change your shipping address, please contact our support team as soon as possible. Once the order has been processed and shipped, we are unable to make changes to the shipping address.
We accept various payment methods including credit/debit cards (Visa, MasterCard, Verve). All transactions are processed securely.
Absolutely! We use industry-standard encryption and secure payment gateways to ensure your personal and payment information is always protected.
Yes, you can apply a valid discount code at checkout. Make sure to enter the code in the designated field before completing your purchase. Discount codes cannot be applied after an order has been placed.
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